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GreatSkin: Products & Services

GreatSkin offers a selection of over 1,000 products. However, they don't carry just skin products as their name might suggest. They also carry products for the Body, Eyes, Face, Hair, Hands, Lips, Neck, and Scalp.

These products treat a variety of issues including:

GreatSkin is always developing new products. Their most recent products have included the PepToxyl line, HGF-containing Youth Serum, and the best-selling All in One Scalpel-less® Face Lift Cream. They also carry a Vitamin C+25 Serum that has the highest concentration of bioavailable Vitamin C on the market.

Customers can find just about everything at GreatSkin. They even have bar soaps, makeup, cosmetic brushes, deodorant, nail polish, oral care, pillowcases and shaving/hair removal products.

Even with all of the products they carry, the GreatSkin website is very easy to navigate. Customers can us the search function to find the product they are looking for, or shop by product type, treatment or brand. Live chat is also available during business hours to assist customers with their shopping experience.

GreatSkin: Company Background

GreatSkin was founded in 1997 by a physician and esthetician husband and wife team. The company motto is "Great Products, Great Prices, GreatSkin." Their staff has over 30 years experience in the skin care industry and regularly attend seminars and meetings to stay up to date on the latest skin care methods and products.

To contact GreatSkin, customers can use the contact form on the GreatSkin website, sending an email, or call them at 800.700.4414. Written correspondence can be sent to the following address:

Customer Service Representative
118 Walnut Street
Clayton, NM 88415

GreatSkin: Customer Feedback & Reviews

Very few reviews could be found for GreatSkin; however, the company does participate on Bizrate where they have one review that reads:

"great range of stock" - KCgreatskin customer 09/13/2012

Another review was found on

"This moisturizer is one of the best I have ever used, comparable to moisturizers that I have had applied with a professional facial." - N. Dorsey

The only other review that could be found was on JennyReviews:

"These days it is very important that you take proper care of your skin. Your skin is important to your health and your looks. It should be treated as the valuable thing that it is. That's why you should make sure that you take advantage of all that has to offer you and your skin. You will be able to purchase many different skin care products that will have your skin become more healthy and youthful looking. You will find skin care products that will help you in many different areas of your skin care." - Read the rest of the review

GreatSkin: Business Credibility & Trustworthiness

GreatSkin is not currently accredited with the Better Business Bureau. They are, however, rated by the BBB with an A +, the highest possible rating (on a scale of A+ to F). The company has had no complaints filed by customers with the BBB in the past 3 years. Their file with the BBB was opened on January 26, 1999.

GreatSkin also has a Stella Service rating of excellent,which was awarded to the company in June 2011.

GreatSkin: Website Popularity & Google Ranking

GreatSkin is a somewhat popular website. According to Alexa, GreatSkin has a global ranking of 800,863 and a Thailand ranking of 16,669  (the Alexa website states a website that has a ranking better than 100,000 is popular site). The site has 325 sites that backlink to theirs and a bounce rate of 37 percent. The audience for this site is primarily women without children between the ages of 18 and 24 with no college degree who were browsing from work.

On Compete, GreatSkin is ranked 314,594 with a competitive rank of two ( ranked number one) and has 3,913 unique visitors to their site monthly.

GreatSkin has a Google PageRank of two out of ten.

GreatSkin: Social Media Presence

GreatSkin is new to social media but has a growing social media presence. They currently have 141 "likes" on their Facebook page. On Twitter, they have 213 followers and have composed 139 tweets. GreatSkin also has a blog, which is updated several times a month.

GreatSkin does not currently have a YouTube channel, Google + page, Pinterest profile, or Linkedin account.

GreatSkin: Website Security & Safety

GreatSkin highly values their customers’ privacy and is diligent in providing a safe and secure browsing and ordering experience. Secure Socket Layer (SSL) encryption is used to protect sensitive credit card information during the checkout process.

The Google Safe Browsing Tool verifies the safety of this website. However, Google has not visited any of their pages in the past 90 days. But the site is not listed as suspicious, and it did not contain any malware that was unknowingly downloaded when the site was viewed. 

GreatSkin: Pricing & Packages

GreatSkin has competitive prices for their products. When compared to similar companies such as NuGlow and SkinCareRX, GreatSkin prices tend to be about the same. The table below gives a few examples of their product pricing.



4Life RioVida Tri-Factor Formula (15ml)


Bioelements Eye Area, 1 oz


Active C Facial Moisturizer for Dry skin


Dermaheal Hair Conditioning Shampoo (8.45 oz)


Akta Eye and Lip Kram


GreatSkin: Shipping Rates & Policies

GreatSkin ships all of their products via USPS. Customers can choose among three different shipping speeds including:

  • Ground
  • Priority
  • Express

The table below shows the shipping cost for each shipping option. However, GreatSkin offers free shipping on all orders over $50.00.

Shipping Speed



$7.00 - $9.50





GreatSkin: Payment Methods Accepted

GreatSkin has several different payment methods for their customers' convenience. They accept all major credit cards (Visa, MasterCard, Discover and American Express). Debit cards are accepted as long as they have the Visa or MasterCard logo on them, but it must be used as a credit card. PIN numbers can't be used. They also accept Paypal and Amazon Payments.

GreatSkin: Returns, Refunds & Exchange Policy

Customer satisfaction is very important to GreatSkin. If for any reason you are not completely satisfied with your purchase, you may return the order within 30 days of purchase for a refund of the purchase price. Shipping fees are nonrefundable.

Some restrictions apply:

  • Contents of any products returned must be at least 3/4 full
  • Clearance item sales are final and cannot be returned
  • All returns must be accompanied by the Return Information Sheet found on the GreatSkin website
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